We can offer cost-effective toll free numbers for the US, Canada, and 73 other countries. We provide all toll-free services via your choice of protocol.
ViciDialer Installation
Vicidial is a complete solution for using computer based telephony services for inbound and outbound call centers.
Pre-integrated contact center suite to handle all media types using one set of business rules integrated to your business systems.
The system uses a very flexible campaign structure which allows administrators to create campaigns that automate many types of business activities including automated importing. Our open, Linux-based Asterisk� architecture provides maximum up-time reliability.
We have developed a solution to help companies maximize agent productivity and program performance; use resources more efficiently, reduce costs, and get the most from their technology investments
System telephony functions include:
- Automated Dialing
- Inbound ACD
- Interactive Voice Response (IVR)
- Voicemail
- Call Forwarding
- Automated Broadcast Messaging
- Data Entry
- Agent to Agent Transfer
- Third Party Conference
- Third Party Transfer
- Call Monitoring/Coaching
- Screen Monitoring and Recording
- Scheduled and Instant Call Backs
- Virtual Phone
- and 100% Digital Voice Recording